Branch Speed Desk
About

About Branch Speed Desk

Learn about our story, our team and our commitment.

Our Team Branch Speed Desk
Our Story

Our story in Mombasa

Branch Speed Desk spends most of its first month with a new client deleting things.

Retail networks typically arrive with monitoring that generates hundreds of alerts a week, of which a handful matter, and a dispatch policy that treats them all as equal.

Cutting the noise cuts the false call-outs, and false call-outs are usually the largest avoidable line in a network's service budget.

Our Values

Our values

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Quality

We use top-grade materials and certified professionals.

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Speed

We respond quickly and meet agreed deadlines.

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Trust

Clear quotes, no surprises, with written guarantee.

Our Team

Our Team

Fatuma Abdalla Mombasa

Fatuma Abdalla

Operations Lead

Runs the alert review programme.

Kelvin Mutiso Mombasa

Kelvin Mutiso

Monitoring Engineer

Tunes thresholds and suppression rules.

Grace Mwikali Mombasa

Grace Mwikali

Client Analyst

Tracks avoided dispatches per month.

Why Choose Us

Why choose Branch Speed Desk?

8+
Years of experience
Mombasa
400+
Satisfied clients
-45%
Incidents caught before the first call
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